The screen room manufacturer is known to assure
many years of worry free use of its products. The
manufacturer only uses quality material in the manufacturing
of our product.
5-YEAR GUARANTEE ON STRUCTURE AGAINST RUST
The manufacturer offers to the original purchaser
a 5-year guarantee against rust on our aluminium
structure. Should rust occur during this period,
the faulty part will be replaced or repaired (according
to the conditions stipulated below) by the manufacturer
GUARANTEE ON ALL FAULTY MANUFACTURING
The manufacturer guarantees fault free parts and
labour on its parts for a period of 1 year from
the date of purchase. Should a fault occur during
this period, the faulty part will be repaired or
replaced (according to the conditions stipulated
below) to the discretion of the manufacturer, which
will include an approved amount for labour.
CONDITIONS
If a fault occurs during the guarantee period the
manufacturer will repair or replace the faulty part
at its' discretion. This repair or replacement to
the defective item, added parts or ties; including
transport charges and installation charges will
be excluded (unless an amount was approved for the
labour of the product). This offer is valid only
if, in the opinion of the manufacturer this fault
is not a result of abuse, negligence, poor installation,
maintenance, freeze or unauthorized repairs for
modification. These guarantees are offered only
to the original purchaser and are not transferable
to subsequent owners or on pieces repaired or replaced.
The original purchaser must return the completed
guarantee form included with the product structures
to the manufacturer within the 10 days following
the purchase in order to be registered. The manufacturer
responsibility is limited to the repair or replacement
of the faulty part and doesn't include loss of use,
inconvenience, nor damages or similar consequences.
GUARANTEE CLAIM PROCEDURE
The original purchaser must advise the manufacturer
in writing (along with pictures) of the date where
the fault was noticed within 10 days so that the
manufacturer can have the opportunity to verify
if the claim is justifiable and at what point the
repair or replacement can be done.
Screen Room and Screen Warranty
