Order Desk

OUR PRICES EXCEPT FOR SPECIAL SALE ITEMS INCLUDE DELIVERY AND HANDLING FOR SHIPMENTS TO CONTINENTAL U.S. OR CANADA WHERE REGULAR SHIPPING SERVICE IS PROVIDED BY MAJOR COMMON CARRIERS. PLEASE DO NOT PAY THE SHIPPER. YOUR PURCHASE HAS BEEN FULLY PREPAID INCLUDING ALL SHIPPING AND HANDLING. IF THE SHIPPER ATTEMPTS TO COLLECT FROM YOU PLEASE CALL US IMMEDIATELY AND WE WILL ASSIST.

Both getting and keeping your business is important to our firm. What this means to our clients is that we are available to serve you after you have made your purchase.

Here is how TLS can assist you after a purchase:

If you have any questions on the interpretation of the procedures, please call us. If we don't know the answer, we will get it for you.
If you run into a question while assembling your product, please call us. Again if we don't know the answer, we will get it for you.
On the rare occasion, you may have a problem with shipping damage when the carrier delivers the product to you. Call us and we will help you sort out the problem.
If you have a potential warranty claim, call us and we will assist you in identifying whether the problem is warranty and if so help you document the problem for the claim
Call us for spare or replacement parts.

We want to ensure your complete satisfaction. A satisfied customer is a repeat customer one who will refer us to others.

You can use this section to:

Obtain additional product information by making an inquiry through this section
Place an order
Inquire as to the status of your order